Privacy Policy
Marken Lab (“we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you provide when using our website, www.markenlab.com. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect personal information in the following ways:
- Contact Forms: When you submit a contact or quote request, we collect your name, email address, phone number, and any message you provide.
- Analytics Tools: We use Google Analytics 4 and Meta Pixel to gather anonymous data about how visitors use our site, such as location, device type, browser, and visited pages.
- Communication Platforms: If you message us via WhatsApp or Instagram, we may store your contact details and message history for business purposes.
We do not require user registration or account creation to access our website.
2. How We Use Your Information
Your information may be used to:
- Respond to inquiries and quote requests
- Deliver services upon agreement
- Improve website performance and user experience
- Monitor marketing campaign performance
- Contact you with service updates or relevant offers (with your consent)
We do not sell, rent, or trade your personal data with third parties.
3. Third-Party Services
We may share limited information with trusted third-party platforms that support our business (e.g., analytics, advertising tools). These services are GDPR-compliant and bound by confidentiality agreements.
Examples include:
- Google Analytics 4 – to understand site usage
- Meta Pixel – for marketing and retargeting
4. Data Security
We implement standard security measures to protect your data. However, no method of online transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Request access to the data we hold about you
- Request that we update or delete your information
- Withdraw consent for data processing (e.g., unsubscribe from emails)
To exercise these rights, email us at info@markenlab.com.
6. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
Contact Us
If you have any questions or concerns, contact us at:
- Email: info@markenlab.com
- WhatsApp: +971 50 180 1057
- Instagram: @marken.ae